Contact Us

Have a question or need help? We're here to assist you. Send us a message and we'll get back to you as soon as possible.

Send us a Message

If your inquiry is about a specific order, include the order number

Include relevant details like screenshots, error messages, or transaction IDs

Response Time

We typically respond within:

  • Urgent issues: 2-4 hours
  • General inquiries: 24 hours
  • Weekends: 24-48 hours

Pro/Store tier sellers get priority support with faster response times!

Email Us Directly

Prefer to use your email client?

prjctxautomarketplace@gmail.com

Need Quick Answers?

Check out our help resources before contacting us:

Help Center & FAQsComplete Seller GuideShipping Information

Common Issues & Quick Solutions

Order Not Received

Check tracking number, contact seller, or request refund after delivery window.

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Payment Issues

Verify card details, check bank authorization, or try different payment method.

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Account Access

Reset password, verify email, or contact support for locked accounts.

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Wrong Item Received

Message seller with photos, initiate return, or request replacement.

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