Privacy Policy

Last Updated: January 2025

PrjctX.us ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automotive parts marketplace.

Privacy at a Glance

We only collect data necessary to operate the marketplace
We never sell your personal information to third parties
Payment information is securely processed by Stripe
You can request your data or account deletion anytime

1. Information We Collect

1.1 Personal Information You Provide

When you create an account or use our services, we collect:

  • Account Information: Email address, username, password (encrypted), full name
  • Profile Information: Bio, avatar/profile photo, phone number (optional)
  • Shipping Information: Address (line 1, line 2, city, state, postal code, country)
  • Seller Information: Stripe account details for payouts, seller tier, sales history
  • Store Information: Store name, description, logo, banner (for Store tier users)
  • Communications: Messages between buyers and sellers, contact form submissions

1.2 Transaction Information

When you buy or sell on our platform:

  • Purchase History: Items purchased, prices, dates, seller information
  • Sales History: Items sold, prices, dates, buyer shipping addresses
  • Payment Information: Processed and stored securely by Stripe (we do not store credit card numbers)
  • Reviews and Ratings: Reviews you write and receive, star ratings

1.3 Automatically Collected Information

When you use our website, we automatically collect:

  • Usage Data: Pages viewed, listings viewed, search queries, time spent on site
  • Device Information: IP address, browser type, operating system, device type
  • Cookies: Session cookies, authentication cookies, preference cookies (see Cookie Policy)
  • Location Data: Approximate location based on IP address (for local pickup matching)
  • Audit Logs: For security and moderation (admin actions, suspicious activity)

2. How We Use Your Information

We use the information we collect to:

2.1
Provide and Improve Services: Create and manage your account, process transactions, facilitate buyer-seller communication, display listings, calculate seller tiers, and improve website functionality
2.2
Communications: Send transaction confirmations, shipping notifications, account updates, respond to support requests, and send important service announcements
2.3
Security and Fraud Prevention: Verify identity, detect and prevent fraud, enforce our Terms of Service, monitor for suspicious activity, and maintain platform safety
2.4
Analytics: Understand how users interact with our site, identify popular parts/categories, optimize search results, and improve user experience
2.5
Legal Compliance: Comply with applicable laws, respond to legal requests, protect our rights and property, and enforce our agreements

3. How We Share Your Information

3.1 With Other Users

When you use our marketplace:

  • Buyers see: Seller username, seller rating, store information (if applicable), listing location (general area)
  • Sellers receive: Buyer shipping address (only after purchase), buyer username
  • Public information: Username, profile picture, bio, reviews, seller rating, store page (Store tier)

3.2 With Service Providers

We share information with trusted third parties who help us operate our business:

  • Stripe: Payment processing and seller payouts (PCI-DSS compliant)
  • Supabase: Database hosting and authentication (SOC 2 compliant)
  • Vercel: Website hosting and performance
  • Email Service Providers: Transactional and notification emails

All service providers are contractually obligated to protect your data and use it only for specified purposes.

3.3 Legal Requirements

We may disclose your information if required by law, court order, subpoena, or government request, or to protect our rights, property, and safety or that of our users.

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

✓ We NEVER sell your personal information to advertisers, data brokers, or other third parties.

4. Data Security

We implement industry-standard security measures to protect your information:

Technical Safeguards

  • • SSL/TLS encryption (HTTPS)
  • • Password hashing (bcrypt)
  • • Database encryption at rest
  • • Secure API authentication
  • • Regular security audits

Administrative Safeguards

  • • Limited employee access to data
  • • Background checks for staff
  • • Confidentiality agreements
  • • Security training programs
  • • Incident response procedures

Important: No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. Use strong, unique passwords and enable two-factor authentication when available.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

5.1
Access: Request a copy of the personal information we hold about you
5.2
Correction: Request correction of inaccurate or incomplete data
5.3
Deletion: Request deletion of your personal information (subject to legal obligations)
5.4
Portability: Receive your data in a structured, machine-readable format
5.5
Opt-Out: Unsubscribe from marketing emails (does not apply to transactional emails)
5.6
Object: Object to processing of your data for certain purposes

To exercise your rights: Contact us at privacy@prjctx.us or use the contact form. We will respond within 30 days.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account Data: Retained while your account is active, plus 90 days after deletion
  • Transaction Data: Retained for 7 years (tax and legal compliance)
  • Payment Data: Handled by Stripe per their retention policy
  • Communications: Messages retained while accounts are active
  • Audit Logs: Retained for 2 years (security and fraud prevention)

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@prjctx.us and we will delete such information.

8. International Data Transfers

PrjctX.us is based in the United States. If you access our services from outside the US, your information may be transferred to, stored, and processed in the US or other countries where our service providers operate.

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We take steps to ensure your data receives adequate protection in accordance with this Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites or services (e.g., shipping carrier tracking). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending an email notification to your registered email address
  • Displaying a prominent notice on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Team

PrjctX.us

123 Auto Parts Way

Commerce City, CA 90001

United States

Email: privacy@prjctx.us

Contact Form: prjctx.us/contact